Privacy Policy

Our Commitment to Your Privacy

At FestivalTravel.org, we are committed to protecting your privacy and ensuring transparency in how we handle any information. As a platform dedicated to empowering women to experience festivals safely, we understand the importance of trust and data protection.

1. Information We Collect

We collect minimal information to improve your experience on our website:

Information You Provide Voluntarily:

• Contact Form Submissions: When you use our contact form, we collect your name, email address, and message content to respond to your inquiries
• Quiz Responses: Your Festival Matchmaker Quiz answers are processed locally in your browser and are not stored on our servers
• Newsletter Subscription: If you opt-in to our newsletter, we collect your email address to send you festival updates and safety tips

Information Collected Automatically:

• Analytics Data: We use Google Analytics to understand how visitors use our site, including pages viewed, time spent, and general geographic location (country/city level)
• Cookies: We use cookies for site functionality and analytics (see Cookies section below)
• Device Information: Browser type, operating system, and device type to optimize your experience
• IP Address: Collected automatically for security and analytics purposes, but not linked to personally identifiable information

2. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to Inquiries: To answer your questions and provide customer support
• Improve Our Website: To understand how visitors interact with our content and make improvements
• Send Updates: If you've subscribed, to send festival recommendations, safety updates, and empowerment resources
• Enhance User Experience: To personalize content recommendations and improve site functionality
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use:

• Essential Cookies: Required for basic site functionality (e.g., remembering your quiz progress)
• Analytics Cookies: Google Analytics cookies to understand site usage patterns
• Preference Cookies: To remember your settings and preferences

Managing Cookies:

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Note that disabling cookies may affect site functionality. Learn more about cookie management:

• Chrome
• Firefox
• Safari

4. Third-Party Services

We use select third-party services to operate our website:

Google Analytics:

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies and may collect information including IP addresses, browser type, and pages visited. This data is aggregated and anonymized. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Social Media Platforms:

Our website includes links to social media platforms (Instagram, Facebook, Twitter). When you interact with these links or embedded content, those platforms may collect information according to their own privacy policies. We do not control or have access to this data.

External Links:

Our site contains links to festival websites, ticketing platforms, and other external resources. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

5. Data Security

We implement reasonable security measures to protect your information:

• HTTPS Encryption: Our website uses SSL/TLS encryption to protect data in transit
• Secure Storage: Contact form submissions are stored securely with access limited to authorized personnel
• Regular Updates: We keep our website software and security measures up to date
• Access Controls: Limited access to any collected data on a need-to-know basis

However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights Under GDPR and CCPA

We respect your privacy rights under applicable data protection laws:

For European Union Residents (GDPR):

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your data for specific purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

For California Residents (CCPA):

• Right to Know: Request disclosure of personal information we collect, use, and share
• Right to Delete: Request deletion of personal information we've collected
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights

Exercising Your Rights:

To exercise any of these rights, please contact us at privacy@festivaltravel.org. We will respond to verified requests within 30 days.

7. Children's Privacy

FestivalTravel.org is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

8. Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Submissions: Retained for up to 2 years to provide ongoing support
• Newsletter Subscriptions: Retained until you unsubscribe
• Analytics Data: Retained according to Google Analytics retention settings (currently 26 months)
• Quiz Data: Not retained - processed locally in your browser only

9. International Data Transfers

FestivalTravel.org is operated from the United States. If you access our site from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. Significant changes will be communicated through a prominent notice on our website or via email to newsletter subscribers.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Your Consent

By using FestivalTravel.org, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website.